Need Help

All Australian schools are safe, supportive and respectful learning and teaching communities that promote student wellbeing.

At Emmaus College we believe that ‘respect’ provides a foundation that encourages people to be kind and to be the best version of themselves. Respectful behaviours happen at our school because they are the right thing to do in a community that values people.

In all schools, from time to time, students may need help and assistance; problems may occur in class, on the bus, in friendship groups, in the playground, at community activities, on social networking sites and the like.

Don’t hesitate to contact the college with any concerns. Problems are resolved quite quickly once they are brought to our attention.

Contact the college to raise an issue or concern with the appropriate member of staff (see below).

Issues of a serious or sensitive nature should be raised with a member of the Senior Leadership Team – Assistant Principal/Head/Principal.

Pastoral concern contact escalation pathway for Years P-6 and Years 7-12
Pastoral Concern
Years P-6 Years 7-12

In the first instance, contact the class teacher

  • Escalate to a more senior contact if required: AP Student Wellbeing P-6 / Guidance Counsellor
  • Escalate to a more senior contact if required: Head P-6
  • Escalate to a more senior contact if required: Principal

In the first instance, contact the pastoral care teacher

  • Escalate to a more senior contact if required: Pastoral Leader – Years 7-12
  • Escalate to a more senior contact if required: Student Wellbeing Leader – Years 7-12
  • Escalate to a more senior contact if required: AP Student Wellbeing 7-12 / Guidance Counsellor
  • Escalate to a more senior contact if required: Head 7-12
  • Escalate to a more senior contact if required: Principal
Curriculum concern contact escalation pathway for Years P-6 and Years 7-12
Curriculum Concern
Years P-6 Years 7-12

In the first instance, contact the class teacher

  • Escalate to a more senior contact if required: AP Curriculum & Teaching P-6
  • Escalate to a more senior contact if required: Head P-6
  • Escalate to a more senior contact if required: Principal

In the first instance, contact the subject teacher

  • Escalate to a more senior contact if required: Learning & Teaching Leader – Years 7-12
  • Escalate to a more senior contact if required: AP Curriculum & Teaching 7-12
  • Escalate to a more senior contact if required: Head 7-12
  • Escalate to a more senior contact if required: Principal

© BCE, Emmaus College, 2023

Staff at Emmaus use the following guidelines to support students:

Supporting Students - Step by Step Guide (PDF 685.7KB)